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Post by lynn on Dec 8, 2013 22:49:10 GMT -7
The new Mya 8's are broken and I haven't even skied them.
We brought them to Precision Ski/Golf in Frisco. HH had recommended them as a good place for a well done tune and we have been happy with them for the past 3 years.
We brought the Mya 's in for the rails to be mounted and the counter guy suggested a "new ski preparation" tune.
Got a call this morning that the laser machine had malfunctioned and ruined a ski.
They are calling the Head factory monday morning for a replacement.
Very disappointing; I was really looking to take them for a ride tomorrow as
there is some new snow in the forecast. Wanted to see how they felt.
I am hoping they replace them with the same 2013 graphics as the 2014 are too girly with bubbles. (puke)Blech.
May all your skis stay safe this season.
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Post by gary on Dec 9, 2013 6:54:56 GMT -7
Totally sucks Lynn! Thoughts: ask the store that broke them to give you credit for having to rent skis, they certainly should give you a discounted rate for their work.
i always feel things in life happen for a reason.....we don't always understand but hey, Iam hoping there is a rose somewhere in there for ya!
hugs, g
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Post by livingproof on Dec 9, 2013 7:27:45 GMT -7
Lynn, I concur with G's thought that the shop should comp you with a ski of your choice. I think G is at Steamboat, so, all of you.....dress warm! I have a reoccurring dream where I'm at a great mountain early in the morning about to go skiing, and, then there is always a missing boot or broken ski that prevents me from skiing. I get so frustrated that I wake up. So, I share your pain! But, hey...enjoy the week and all the great snow in Co. Memory tells me that your last early season trips have been snow deprived, getting on a different ski is a much more manageable problem than no snow.
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Post by gary on Dec 9, 2013 7:36:54 GMT -7
Hey Mike, yup at the boat....-16 pn top with 16mph winds...gonna wait a wee bit. Looks like fresh snow...Ron was skiing in12in yesterday...should be a blast.
Lynn . Keep us posted on how you work your feminine charms or we'll, your NYC charms....best, g
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Post by Deleted on Dec 9, 2013 9:43:01 GMT -7
STP still has the same Mya 8 in a 156 at the same price that Lynn paid. I suggest Lynn order another pair, shipped by overnight courier to the tune shop for prompt mounting and tuning -- all of this paid for by the shop, of course. She could be skiing them by Wednesday. This way she gets she skis she wants, and not a bubble graphic in sight. In the meantime, free rentals are definitely in order. Good luck with this Lynn! Let us know how things work out.
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Post by lynn on Dec 9, 2013 12:17:43 GMT -7
Good news from the shop. They ordered the Mya's and they are expected tomorrow. So, hopefully, they will be ready to ski wednesday.
I was armed and ready to have them reimburse me for 1 day shipping on the STP idea
They have been very professional, no excuses or self justifications. THe big question remaining is: will they charge me for the new ski tune?
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Post by Deleted on Dec 9, 2013 12:44:16 GMT -7
Great news, Lynn. Which ones are you getting? Same model, or 2013/14?
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Post by lynn on Dec 9, 2013 18:38:06 GMT -7
Frankly, I didn't ask.
They are already ordered, so it is what it is.
Many thanks Svend, for thinking of STP. If they hadn't already ordered them, I was all set to go ahead with your Brilliant plan.
Lynn
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Post by lynn on Dec 10, 2013 17:57:20 GMT -7
Disgruntled skier here. Stopped by Precision Ski to pick up my skis.
Uh, they hadn't arrived yet. The guy at the shop said "I guess they'll come tomorrow. Sorry"
Accidents happen, but a phone call to let me know they weren't in yet would have been good customer relations.
Precision Ski shop is crossed off our list for further business after this fiasco. Turns out the shop guy tried to put the screws thru the plastic cover of the rails. Came out to ask Jim if he had "other screws" since they weren't going thru. Jim had to remove the covers to show him the set up.
L.
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Post by Deleted on Dec 12, 2013 21:17:06 GMT -7
So,what's the latest with the Mya's? Have they arrived? All set up and ready to ski 'em?
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